Terms & Conditions

  • Guarantee - All the china supplied will be in excellent condition, with no chips, cracks or excessive wear. Any flaws in the china would be described before purchase or in the ebay listing. We endeavour to ensure that all purchases are delivered safely. We use good quality packing materials at all times. If a breakage does occur during transit, Denby China Find will accept full responsibility and will replace the item(s) free of charge if available from stock, or offer a full refund of the purchase price.
  • Returns - If you are not entirely happy with the quality of any pieces purchased from us, you may return the items within 14 days for a full refund of the purchase price. We cannot refund of any postage costs
  • Privacy - Denby China Find respects the privacy of all its customers and your email address is kept on our files for the sole purpose of contacting you in relation to your enquiry. Should you wish your details to be removed from our files please let us know. They will be removed immediately. We will not divulge your email address to a third party under any circumstances.